The PINEWOOD INN Lodging
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Terms and Conditions

By accessing the room with your personal access code you are agreeing to the terms and conditions set forth here and on our website.

Policies


  • Pets are welcome for a non-refundable charge of $35 per pet per night.  Up to 2 dogs with a maximum weight of 50 lbs each are permitted in designated pet-friendly rooms.  Please ensure a pet-friendly room is reserved prior to arrival, as the motel reserves the right to decline pet stays for rooms that are not pre-arranged and any pets found in non-pet-friendly rooms will result in a 500.00 allergenic cleaning fee.  Pet friendly rooms are limited and can only be reserved direct with the motel not through third-party booking sites.  Call for availability prior to booking.

    Pets may not be left unattended in the room and guests are responsible for any damage.
    Food and water bowls, and pet beds provided, subject to availability

  • All of our rooms are Non-Smoking.
    • All rooms, areas in close proximity to guest rooms such as decks and parking areas, and guest common areas are non-smoking.  Smoking areas are designated.
    • Please smoke in the designated outdoor smoking areas only.
    • There is a 500.00 cleaning fee for those who choose to ignore the Non-Smoking rules and choose to smoke in the rooms.
  • Check-in 4:00pm, check-out 10:00am.  We cannot offer late check outs at this time. 

Methods of Payment

  • Credit card is the only method of payment, unless pre-arranged with the motel.
  • Accepted credit cards are Visa, MasterCard, American Express, JBC, and Discover.
  • All reservations require a valid credit card on file.
  • Rooms will not be held without a valid credit card on file. 
  • Credit cards will be billed up to 72hrs in advance using the credit card provided.   Receipts will be emailed.  Room numbers and door access codes will then be texted on or before the check in date.

Cancellation

  • Cancellations must be made 72hrs in advance.  If cancellations are made with less than 72hrs notice you will be charged for the applicable night’s accommodation, unless otherwise noted in your rate plan.  Some exceptions to the 72 hour cancellation policy apply and will be noted in the rate plan at the time of booking.

Rates


  • Rates quoted Net in Canadian funds and subject to 5% GST, 8% PST, and 2% Tourism Levy.
  • Rates subject to availability and to change without notice.
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  • Home
  • Explore
  • Amenities
  • Guest Services
  • Contact Us
  • Terms and Conditions
  • Special Offers